Herridge Property Consulting Ltd collects uses and is responsible for personal information about you. When we do this, we are the ‘data controller’ of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws. Herridge Property Consulting Ltd is committed to protecting and respecting your privacy. This policy sets out how we will use any personal data we collect from you, or you provide to us.
Information we may collect
We may collect personal information from you in the following ways:
- When you contact us by phone call, e-mail, through our website or letter requesting information about our services
- When you register with us and request property sales information or other services
- When your request details and marketing material we may produce
- When you contact us with general enquiries
If you contact in one or more of the ways described, we may collect and process personal information about you such as:
- Your name, address, email address, contact telephone numbers and other contact information
- Records of any correspondence you may have had with us
- Details of your property requirements and preferences
- Details of your visit to our website
- Information about your user experiences
Information others may share with us about you
We never buy personal data from third parties or trade data with other people or organisations. There are occasions when we must report to our clients, regulators or other relevant bodies, in those circumstances, we will where possible report your information either aggregately or anonymously.
Where we store your personal data
The data that we collect from you may be transferred to, and stored on, our servers in the UK. It may also be processed by persons operating in the EEA who work for us or an organisation we have instructed. If we do send your personal data outside the EEA, we will take steps to ensure that the recipient implements appropriate measures to protect your information.
Uses made of the information
We will process any of your personal data, in accordance with our obligations under applicable data protection laws and regulations to provide you with the services you have requested; to comply with applicable laws and regulations; for administrative purposes; to assess enquiries; and to provide you with information about us and our services. When you register with us we need to know your name, address, email address and contact telephone numbers as well as the details of the type of property or other matter that you are interested in. Gathering this information allows us to process your requirements and provide you with a response. We may contact you by post, e-mail or telephone. If you do not wish to receive further information about us and our services, contact us at email@example.com
How long we keep your information
We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected and to comply with applicable law or regulation.
Disclosure of information
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data by law, or to enforce or apply any agreements; or to protect the rights, property, or safety of Herridge Property Consulting Ltd, or others. This includes exchanging information with other organisations for safeguarding purposes or other statutory regulations we must comply with.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by completing relevant boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Herridge Property Consulting Ltd may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about the browsing actions and patterns of users and does not identify any individual.
If you wish to complain about our use of personal data, please send an email with details of your complaint to email@example.com for attention of Andrew Herridge (data controller). We will investigate and respond to any complaints received. You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (“ICO”). For further information how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns
If you need further information about how we manage your personal data you can view our Cookies Policy on this website or contact us at firstname.lastname@example.org